100% Belgian 
100% online 
100% eco-friendly.png){kind=small}
Call us: 
PRIVACY POLICYÉ
1. Who are we?
Gold merchant
Mgolden arch is an online store specializingin in selling and purchasepurchase among other gold, silver, coins, jewelry, and diamonds.
Mission
The objective pursued by the websitee www.marchandor.be is e-commerce.
Contact
Gold merchant
Company name: Recyclor Invest
VAT number: BE0748.900.277
Headquarters: 295 Albert I Avenue, 1332 Rixensart
Phone number: (+32) 2 503 19 99
Email: contact@marchandor.be
Marchand d’Or undertakes to comply with the legislation in force in Belgium and Europe and makes every effort to prevent any unauthorized or unlawful use of your personal data. To this end, we use appropriate procedures and systems to ensure that only authorized persons can access your information. In addition, we remind you that these persons are bound by a duty of confidentiality in the context of their duties.
2. Why do we process your personal data?
2.1. Dissemination and collection of information and processing of files
2.1.1 Responding to questions via the contact form
Legitimate obligation
We process this personal data to ensure security (of information) and the proper functioning of our organization.
|
What personal data? |
How did we obtain this data? |
How long? |
With whom is this data shared? |
|
Identification data, contact details, and data concerning the question, information, or order |
Directly from the person(s) concerned OR indirectly from one or more other persons |
3 years after the last contact |
Subcontractors who take care of our ICT infrastructure |
Indirectly from one or more other persons: in some cases, we receive a request concerning someone else, which means that we may have access to personal data relating to one or more other persons.
2.1.2. Order processing
Legitimate obligation
We process this personal data to ensure security (of information) and the proper functioning of our organization.
|
What personal data? |
How did we obtain this data? |
How long? |
With whom is this data shared? |
|
Identification data, contact details, and data concerning the question, information, or order |
Directly from the person(s) concerned OR indirectly from one or more other persons |
3 years after the last contact |
Subcontractors who take care of our ICT infrastructure |
Indirectly from one or more other persons: in some cases, we receive a request concerning someone else, which means that we may have access to personal data relating to one or more other persons.
2.1.3. Exercising the rights of data subjects with regard to processing carried out by Marchand d’or
Legal obligation
We process this personal data because we need it to perform our legally defined tasks.
|
What personal data? |
How did we obtain this data? |
How long? |
With whom is this data shared? |
|
Identification data, contact details, and data concerning the question, information, or order |
Directly from the person concerned |
1 year after the case was closed |
Subcontractors who take care of our ICT infrastructure |
2.2. Organizational management
2.2.1. Website
When you visit our website, we process certain personal data such as IP addresses and cookies to ensure the proper functioning and security of
our website.
The processing of personal data obtained in this way is based on legitimate interest with regard to the security and proper functioning of our website and on your consent with regard to the analysis of the use of our website. Except for necessary cookies, we always ask for your consent. Below you will find a list of the cookies used on our website.
Cookies
A cookie is a small text file that may be stored on your computer when you visit websites. Information is stored in a text file, such as your choice of language for a website. When you visit the website again at a later date, this cookie is sent back to the website in question. This allows the website to recognize your browser and, for example, remember your choice of language.
Cookies usually also have an expiration date. Some cookies, for example, are automatically deleted when you close your browser (so-called session cookies), while others remain on your computer for a longer period of time, sometimes even until you delete them manually (so-called permanent cookies).
Why do we use cookies?
Gold dealer, the manager of this website, uses https://wwwmarchandor.be/ three types of cookies:
• essential cookies;
• functional cookies;
• Analytical cookies.
To manage the content of his website, Marchand d'or places essential and functional cookies. These cookies are necessary for the proper functioning of this website. It is not possible to refuse these cookies if you want to visit our website.
Marchand d'Or also uses Google Analytics for analytical purposes. This analysis tool installs cookies that we use to quantify visits (traffic) to the website. This allows us to see how many times a particular page has been viewed. We use this information solely to improve the content of our website or as a basis for a new campaign on a topic that is generating a lot of interest. The use of these cookies for analytical purposes is subject to your prior consent. These cookies will therefore only be installed on your device after you have given your consent.
List of analytical cookies
You can refuse the cookies below if you wish to browse our website.
|
Name |
Due date |
Objective |
|
ga = Google Universal Analytics |
2 years |
Distinguish unique users by assigning a randomly generated number as a customer ID. |
|
_gat = Google Universal Analytics |
1 minute |
Reduce the number of requests |
|
_gid = Google Universal Analytics |
24 hours |
Store and update a unique value for each page visited |
How can I see which cookies are installed on my device and how can I delete them?
If you want to know which cookies are installed on your device or if you want to delete them, you can use a setting in your browser. You can find more information on how to do this via the links below.
|
Firefox |
Chrome |
Safari |
Internet Explorer |
|
Firefox Mobile |
Are you using a different browser? Check whether the procedure for your browser is listed on the website www.allaboutcookies.org/manage-cookies. This site is only available in English.
2.2.2. External links
The website of Marchand d'or website provides external links to document certain information. Activating these links is the responsibility of the user. However, we recommend that you consult the privacy statement and cookie policy of the website concerned.
2.2.3. Newsletter
Consent
We process this personal data to ensure security (of information) and the proper functioning of our organization.
|
What personal data? |
How did we obtain this data? |
How long? |
With whom is this data shared? |
|
Identification data and contact details |
Directly from the person concerned |
Until consent is withdrawn |
Subcontractors who take care of our ICT infrastructure |
Provided that you have given your explicit prior consent, we are authorized to send you newsletters by email. However, if you no longer wish to receive our newsletters, you can unsubscribe at any time using the unsubscribe option included in the newsletter.
3. What are your rights and how to exercise them
If you have a complaint, question, or concern about how we use your personal data, please contact us.
Merchant
295 Albert 1er Avenue – 1332 Rixensart
If you contact us to exercise your rights, we will respond within one month. In exceptional cases, this period may be extended (up to a maximum of three months), but we will inform you of the reason for this within one month. Whether or not you can exercise your rights depends on the processing and the legal basis.
Please always clearly state which right you wish to exercise and how you would like to receive the information (e.g., by email, post, verbally, etc.). Please note that in some cases, we may require additional information. We want to ensure that we are helping the right person.
3.1. Right of access
You have the right to ask us about the personal data we hold about you. We can provide you with a copy free of charge, but this is not possible for all documents. We also respect the rights and freedoms of others.
3.2. Right to rectification
Do you think your data is inaccurate or out of date? You have the right to ask us to correct it.
3.3. Right to object
You have the right to ask us to stop processing your personal data.
3.4. Right to restriction of processing
You may ask us to restrict the processing of your personal data, for example when we are verifying the accuracy of your personal data.
3.5. Right to be forgotten or to have data deleted
You have the right to ask us to delete your personal data. However, if we are legally obliged to retain certain personal data, we cannot comply with this request.
3.6. Right to withdraw your consent
In the case of personal data processing based on your consent, this consent may be withdrawn.
3.7. Right to lodge a complaint with the supervisory authority
If you believe that the processing of your personal data constitutes a violation of the European General Data Protection Regulation, you have the right to lodge a complaint with a supervisory authority.
Data protection authority
Press Street, 35
1000 Brussels
4. Scope of the privacy policy
Unless otherwise specified, this privacy policy applies to all websites, applications, tools, etc. of Marchand d'or , as well as to all the services we offer and to which explicit reference is made.
Please note that our privacy policy may change over time. Any changes will be effective immediately upon publication. For this reason, we encourage you to review it regularly.
Except where required by law or where the disclosure of your data is
necessary to process your request or carry out our tasks as described in point 3 (communication to public authorities, communication to our subcontractors, etc.), we do not disclose any of your personal data to third parties without obtaining your prior consent. Furthermore, when we communicate your data to other entities, we always ensure that we only disclose personal data that is strictly necessary for the purpose of the processing that concerns you.